Your product is warranted against faults and manufacture when used in normal domestic use for the period stated below.
In non-domestic use Kenwood limits the voluntary warranty to 6 months. We undertake to repair or replace your product at no charge if found to be defective due to a manufacturing fault during the warranty period. This warranty excludes damage caused by misuse, neglect, shipping accident, incorrect installation, or work carried out by anyone other than an authorised Kenwood After-Sales Service Representative.
Please keep your receipt as this will authenticate your warranty.
Use the link below to download our warranty card: Kenwood warranty card (PDF 1,501kb)
In the event of a breakdown, you will have access to professional help from Kenwood by simply calling this number New Zealand: 0508 200 300
|Category||Sub Category||New Products & Clearance Stock||Factory Seconds|
|Food Preparation||Titanium and Cooking Chef||10 Years||1 Year|
|Kitchen Machines||5 Years||1 Year|
|Kitchen Machine Attachments||5 Years||1 Year|
|Food Processors||5 Years||6 months|
|Bench Blenders||1 Year||6 months|
|Hand Blenders||1 Year||6 months|
|Hand Mixers||1 Year||6 months|
|Meat Grinders||1 Year||6 months|
|Choppers||1 Year||6 months|
|Citrus Juicers/Presses||1 Year||6 months|
|Housewares||Toasters||1 Year||6 months|
|Kettles||1 Year||6 months|
|Deep Fryers||1 Year||6 months|
|Slow Cookers||1 Year||6 months|
|Rice Cookers||1 Year||6 months|
|Breadmakers||1 Year||6 months|
|Food Steamers||1 Year||6 months|
|Kitchen Scales||1 Year||6 months|
|Electric Knives||1 Year||6 months|
|Can Openers||1 Year||6 months|
|Commercial Use*||All Products||6 Months|
*Commercial use applies when products are being utilised in a non-domestic capacity.
Disclaimer: The benefits to you given by this warranty are in addition to other rights and remedies available to you under a law in relation to the goods or services to which this warranty relates. Please contact our team or visit the Kenwood website for further information on warranty terms. In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. In New Zealand this warranty is additional to the conditions and guarantees of the Consumers Guarantee Act (1993).